Science-based endurance coaching for runners, cyclists, and triathletes. Tailored training programming, race preparation, and expert guidance to help you unlock your full potential and cross every finish line strong.

+40 726 709 120 Iași, Romania / Remote Coaching Worldwide Mon - Sat: 08:00 - 18:00
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Privacy Policy

Last Updated: August 2026

This Privacy Policy describes how BESTT DOT SRL ("we", "us", or "our") collects, uses, stores, and protects your personal information when you visit or use besttcoaching.com (the "Website"), or when you engage with our athletic coaching, performance lab testing, and related services.

We are committed to protecting your personal data and respecting your privacy in full compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation - GDPR) and applicable Romanian data protection laws.

1. DATA CONTROLLER INFORMATION

The entity responsible for processing your personal data (the Data Controller) is:

  • Legal Entity: BESTT DOT SRL
  • Registered Office: Str. Mestecăniș, Nr. 6B, Bl. C5, Sc. B, Ap. 3, Valea Lupului, Jud. Iași, Romania
  • Sole Registration Code (CUI): 51944895
  • Trade Registry Number: J2025041455002
  • Contact Email: contact@besttcoaching.com
  • Website: https://besttcoaching.com

2. WHAT DATA WE COLLECT

Depending on how you interact with our Website and services, we may collect and process the following categories of personal data:

  • Identity & Contact Data: Full name, email address, phone number, physical address, and communication preferences.
  • Athletic & Health Statistics (Special Category Data): Age, weight, height, heart rate metrics, VO2max, lactate threshold values, metabolic profiles, workout histories, power output, swimming/running gait data, injury history, and fitness goals provided for customized coaching or laboratory testing.
  • Billing & Transactional Data: Invoicing details, service purchase histories, and payment status (processed securely through payment gateways or bank transfers).
  • Technical & Usage Data: IP address, browser type, device information, operating system, pages visited, and time spent on the Website collected via cookies and log files.

3. HOW AND WHY WE PROCESS YOUR DATA

We process your personal data under the following legal bases and purposes:

  1. Contract Performance: To create customized training plans, process performance lab tests, deliver ongoing coaching feedback, and manage your account and billing.
  2. Legal Obligations: To issue fiscal invoices, maintain accounting records, and comply with Romanian tax regulations.
  3. Consent: To collect and process health-related athletic metrics necessary for tailored sports programming, or to send newsletters/marketing communications if opted-in.
  4. Legitimate Interests: To improve Website performance, enhance customer support, ensure network security, and protect against fraudulent transactions.

4. DATA SHARING & THIRD-PARTY SERVICES

We do not sell, rent, or trade your personal data. We only share necessary information with trusted third-party service providers bound by strict confidentiality and data processing agreements:

  • Coaching & Fitness Platforms: TrainingPeaks, Garmin Connect, Wahoo, Zwift, or related platforms used to sync workouts and performance data.
  • IT & Hosting Services: Web hosting providers, email servers, and website maintenance specialists.
  • Financial & Payment Processors: Payment processing gateways and accounting service providers for invoicing.
  • Legal & Regulatory Authorities: Romanian public institutions or legal advisors if required by law.

5. DATA RETENTION

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

  • Active Client Accounts: Data processed for coaching and performance lab analysis is kept during the active relationship and for up to 3 years following contract termination.
  • Fiscal & Invoicing Documents: Retained for 10 years in compliance with Romanian financial regulations.
  • Inquiries & Contact Forms: Communications without a resulting contract are retained for up to 12 months.

6. YOUR GDPR RIGHTS

Under European Data Protection Law, you have the following rights regarding your personal data:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete personal information.
  • Right to Erasure ("Right to be Forgotten"): Request the deletion of your personal data where legal retention periods do not apply.
  • Right to Restrict Processing: Request the temporary restriction of data processing in specific circumstances.
  • Right to Data Portability: Receive your personal data in a structured, commonly used machine-readable format.
  • Right to Object: Object to processing based on legitimate interests or direct marketing purposes.
  • Right to Withdraw Consent: Withdraw your consent at any time without affecting the lawfulness of prior processing.

7. DATA SECURITY

We employ robust technical and organizational security measures (including SSL encryption, secure data servers, and restricted access protocols) to protect your personal information against accidental loss, unauthorized access, alteration, or disclosure.

8. LODGING A COMPLAINT

If you believe your data privacy rights have been violated, please contact us first so we can resolve the issue immediately. You also have the right to lodge a formal complaint with the Romanian Supervisory Authority:

  • National Supervisory Authority for Personal Data Processing (ANSPDCP)
  • Address: B-dul G-ral. Gheorghe Magheru 28-30, Sector 1, Bucharest, Romania
  • Website: www.dataprotection.ro

9. CONTACT US

If you wish to exercise your GDPR rights or have any questions about this Privacy Policy, please contact us: